My discount code is not working

Work down this list. It is roughly in order of how often each one turns out to be the answer.

1. A typo or a stray space

Pasting from an email often brings a space with it. Type it out by hand instead, and check for a mistaken 0 versus O or 1 versus l.

2. It has expired

Check the date in the email it came from. Codes attached to a promotion end when the promotion does.

3. There is a minimum spend

Some codes only apply above a set order value. The condition is usually stated in the email or on the banner.

4. It does not apply to that product

A code created for a specific product or collection will not apply to something outside it.

5. It cannot be combined

Only one code applies per order, and some codes will not stack on top of an active site-wide sale.

Still stuck

Email info@lumabelly.com with the code and a screenshot of the error, before you place the order. We will either tell you what is wrong or sort it out for you.