The 30-day guarantee, explained

You have 30 days from the day you place your order to decide these are not for you.

What it covers

• The fit is wrong. Free size exchange, or a refund.
• They are uncomfortable. If you cannot get on with wearing them, that counts.
• You do not feel a difference. Give them the full week first. If your legs still feel the same, tell us.
• You changed your mind. Also fine.

How to use it

Email info@lumabelly.com with your order number. There is no form and no phone queue. A person will read it and reply.

The honest fine print

We would rather you knew this now than found it out at the end:

• The clock runs from the order date, not the delivery date. Because delivery takes 10 to 15 days, that leaves you roughly two weeks with the product. If your parcel arrived late and that has eaten your window, say so and we will extend it. We are not going to hold a shipping delay against you.
• Returns must be approved before you post anything.
• Items need to come back in their original packaging.
• Final sale items and gift cards are not covered.